Everyone likes to find ways to save money, especially at their favorite restaurants or when they go shopping at their favorite stores. There are many money saving deals online, but some of them may not be legitimate, and you could lose any money you spend on them. One of the many websites which promises to save people money when they go to their favorite restaurants or stores is CardCash.
What is CardCash and How Does It Work?
CardCash is a website that sells, buys or exchanges gift cards for major retailers and restaurant chains found across the country. Along with discounts on meals from major restaurants, shoppers can find discounts from retailers selling:
- Hotel Reservations
- Movie Tickets
While some of the discounts are small, sometimes as low as 0.3%, some businesses offer 35% or more on gift card purchases.
Along with selling gift cards, CardCash also buys or exchanges unused cards. So, if you have a gift card in a wallet or drawer that’s been forgotten about and you no longer want it, you can sell or exchange it with the company. The site offers as much 92% of the value on unused gift cards. They can be sold for money or sellers can opt to exchange them for other gift cards.
To sell gifts cards, sellers can log onto the site, go to the sellers’ area and state which cards they have for sale. They will then be offered a price for their cards, which they can decline or accept. If the offer is accepted, the seller inputs the card information for verification and, after it has been verified, they will be paid or sent the gift cards they bought in exchange. The selling process is available online or cards being sold can be mailed in as well.
When you go onto Cardcash’s website, you can search gift cards for retailers and restaurants by either browsing their offerings, inputting the name of a company into the search box or by searching the categories. An image of a gift card will appear when searching for companies with whom you do business. The information displayed beneath the image provides the discount amount.
If you want to purchase the card, click on the image to see the face value of the gift card and its discounted price. For example, if you find a gift card for your favorite restaurant offering a 20% discount and the face value of the card is $25, then your price for the card is $20.
Unused gift cards sent in from sellers are also sold on the site at a discount. Many of the cards will have uneven balances on them because a seller may have used a portion of the original value. The company doesn't control the amounts on the card, but the value is shown before you make the purchase, so you know what to expect.
When you buy a card, you can either order a physical copy of it, which can take up to seven days to arrive by mail or opt for a printable eCard. You will receive an eCard within 24 hours in your email inbox. The site gives several options for paying for gift cards. They can be purchased with a credit card, through a Paypal account, or you can buy them with Bitcoin.
To find out what customers think of their products or services, companies may take surveys and encourage their customers to post reviews or testimonials on their websites. Reviews can help others decide on whether to buy a product or do business with certain companies.
Well Rated Service
In general, the public perception regarding CardCash is favorable among those who have bought gift cards from the site. They enjoyed the savings offered by the cards, and most people received what they were promised. If there were issues, most reviewers stated they were quickly resolved by the customer service department.
Other reviewers liked the fact they could sell or trade their unused gift cards and that they were promptly paid for them. If you sell an unused gift card, you can either choose to be paid using a Paypal account or they will send you a check. It takes about six days to receive money via Paypal or 13 days to receive a check in the mail.
How to Avoid Problems
Most of the negative reviews were regarding not having any balance or having a zero balance on the gift cards they received. Most of the people who complained of zero balances stated they called customer service and the problem was quickly resolved for them. The other problem was because customers had tried to use their cards outside of the 45-day guaranteed window.
CardCash guarantees the balance that was paid will be available on gift cards for 45-days. If you try to use it within that time and there is an issue, you can call them for help or a refund. However, some cards may no longer be valid after 45-days, so there will not be a balance available. Information about the 45-day guarantee is on their website, as well as in the information sent with the card, so you should read the fine print to avoid any problems.
How it Compares
There are several other websites which offer discounted gift cards for sell and which will buy unused ones.
Wins for Reliability
Review sites which have compared CardCash with other similar services have found them to be more reliable when it comes to delivering on their promises. When gift cards were ordered or sold, the site reviewers received the cards they bought quickly, and they could use them right away.
If they did come across problems, they were usually resolved by calling customer service. They were also paid quickly for the cards they sold, within six days or less, via Paypal.
As Fair as the Others
In comparison to other gift card sites, CardCash was judged as fair as the other sites regarding discounts and policies concerning buying and selling cards. The cards were sold for about the same amount as other sites offered and payments for the cards arrived promptly via Paypal. Their refund policies were the similar to other sites as well.
Better Customer Service Response
After contacting the customer service departments for other gift card sites, we found that CardCash's customer service department can be reached by telephone. However, some of the other companies’ customer service departments could only be reached via email.
They also provide answers regarding policies and they were able to resolve many issues right away. For instance, if there was a glitch that resulted in a zero balance on a card, they will search for and correct the problem so you can go shopping with the card you bought.
What We Think
After comparing CardCash with other online businesses selling gift cards, we found them to have the best gift card service.
In comparison to other gift card websites, CardCash was more reliable because they quickly delivered on their promises. Any cards which were bought came quickly and had the balances available immediately. If they bought or traded for unused cards, they quickly paid for them through Paypal with the promised amount, minus a small Paypal fee.
Their customer service was also able to quickly resolve most issues, although not all the resolutions were favorable to the customer. Their policies regarding card purchases are easy to find because they are clearly visible on the website. Customers should know what to expect by reading the website and the information they receive after purchasing gift cards.
Good Customer Service
When customers had problems, they were able to contact someone in the customer service department to get help or answers to their issues. While the solution wasn't always in the reviewer's favor, most people reported they were quickly helped, and their issue was resolved. We found the customer service representatives to be helpful and polite in every situation.
Not Always Best Value
The discounts offered on gift cards are not always the best ones as there are sometimes deeper discounts on other websites. However, they don’t control the discount amounts because CardCash can only offer amounts allowed by the company whose gift cards they’re selling. However, their reliability, prompt delivery, and available services often make up for the difference in pay.
Coupons and Deals
In addition to the discounts CardCash offers on gift cards, you may be able to find coupons for additional savings on other websites. One such site, RetailMeNet.com, offers coupons for additional discounts on selected gift cards or they have sitewide discounts as well.
The site provides details on each offer when you click the drop down box, and they provide a coupon code to use on CardCash’s site for additional savings. You can check out their dedicated coupon page by clicking this link: https://www.retailmenot.com/view/cardcash.com.
Giving a gift card is a great way to thank someone for helping with a problem and saving money when you buy gift cards on CardCash is even better.